Contact Us


Support hours: 9am - 5pm EST, Monday-Friday.

Call Us At: 518-299-9620

To contact Birch Boys, fill out the form below or email

Tips for a Speedy Resolution

  • If you are contacting us about a product that was damaged on arrival, please include an image of the damaged outer box, a photo of the opened damaged box (so we can see how it was packed), and a photo of the products within, when you submit the form. These photos allow us to submit a shipping claim for the damage, and replace the damaged products for you. 
  • If you are contacting us about the exact product you received, please include the lot number found on the product.

We look forward to hearing from you. 

More » Less «
  • List
  • Map